Safe and Secure Platform

Play Responsibly on fb999

Let entertainment stay entertainment — fb999 is always committed to your protection. Set your own limits, stay informed, and play with enjoyment.

For players aged 21 and above only

Why Is Responsible Gaming Important?


Online betting and casino gaming is a popular form of entertainment. However, it stays enjoyable only when we are aware of our own limits. fb999 believes every player has the right to play in a safe, transparent, and controlled environment. That is why we have included multiple responsible gaming features and tools on our platform.

When gaming stops being just a source of fun and instead becomes a cause of stress or financial problems, it means the balance has been disrupted somewhere. At fb999, we want you to always stay in control — how long you play, how much you spend, and when you take a break is entirely in your hands.

Remember: betting is not a guaranteed source of income. Winning and losing are both normal. Always place each bet for enjoyment, not to relieve financial pressure. If you ever feel the situation is getting out of control, the fb999 support team is with you 24 hours a day.

fb999's Protection Tools


Setting Deposit Limits

You can set a limit yourself on how much you can deposit each day, each week, or each month. Once this limit is reached, no further deposits will be possible. This is the most effective way to manage your budget.

Time Setting and Time-Out

Set a time limit for how many hours you play each day. Once the set time passes, the system will alert you. You can also use the time-out feature to take a temporary break from your account for a few days.

Self-Exclusion

If you feel you need a long break from gaming, fb999's self-exclusion feature lets you close your account for a specific period. During this time, logging in or making deposits will not be possible. Simply contact the support team to activate this feature.

24/7 Support

You can speak with fb999's Bengali-speaking support team via live chat or email at any time. Whether you have concerns about your gaming, want to change your limits, or want to close your account, we are always ready.

Activity History

You can view your complete deposit, withdrawal, and betting history at any time. Reviewing your own spending patterns is an important part of responsible gaming.

Age Verification

To open an account on fb999, you must be 21 years of age or older. We strictly follow the age verification process so that minors cannot access the platform in any way.

Signs of Problem Gambling


If you notice yourself or someone close to you in any of the situations below, it is important to take notice. This is not a sign of weakness — awareness is the first step toward a solution.

  • A tendency to keep betting repeatedly to try to recover lost money.
  • Hiding the amount you bet from family or friends.
  • Using money set aside for bills or essential expenses on betting.
  • Feeling unable to stop playing even when you want to.
  • Experiencing anxiety, anger, or depression related to betting.
  • Neglecting work, family, or social relationships to spend time gaming.
  • A tendency to borrow money or go into debt to continue betting.

If any one of these signs feels familiar, contact the fb999 support team. We are ready to help without judgment and with complete confidentiality.

Self-Exclusion — Keep Yourself Protected

Self-exclusion is a voluntary decision where you can block access to your own account for a specified period. During this time, no promotional messages will be sent, logging in will not be possible, and new deposits cannot be made.

To activate self-exclusion, contact fb999 via live chat or email [email protected]. Our team will process your request promptly. Even after the exclusion period ends, a confirmation process must be followed to reactivate your account.

10 Tips for Safe Gaming


01

Set a Budget

Decide in advance how much you will spend per session and never go beyond that limit.

02

Stick to a Schedule

Do not play for long stretches at a time. Take regular breaks and spend time on other activities.

03

Accept Losses

Do not place more bets trying to recover money you have lost. Every loss is a normal part of the game.

04

Keep Your Emotions in Check

Avoid gaming when you are stressed, angry, or upset. Make decisions with a calm mind.

05

Avoid Alcohol

Betting while under the influence makes it difficult to make sound decisions.

06

Let Your Family Know

Tell people you trust that you play online games. Hidden habits can create problems.

07

Keep Emergency Funds Separate

Never use money needed for rent, food, or medical expenses on betting.

08

Use the Deposit Limit Feature

Keeping fb999's deposit limit feature active makes it easier to stay within your budget.

09

Take a Break

Use the time-out feature for a few days — it helps you come back with a fresh mind.

10

Do Not Hesitate to Ask for Help

Let the fb999 support team know if you need help, or seek assistance from a professional counselor.

Need More Help?

The fb999 support team is with you in Bengali, 24/7. Chat with us via live chat or read our FAQ.

Frequently Asked Questions


After logging into your fb999 account, go to Account Settings and set a daily, weekly, or monthly deposit limit from the "Responsible Gaming" section. You can also contact the support team via live chat and they will assist you.

No, self-exclusion is not permanent unless you want it to be. You can choose a specific duration (such as 30 days, 6 months, or longer). Once that period ends, you will need to follow a confirmation process to reactivate your account.

No. Only players aged 21 or above can open an account and play on fb999. The age verification process is strictly followed.

If you think someone you know is spending too much time or money on betting, you can contact the fb999 support team. We will help take the necessary steps on the relevant account. Also, talk to that person openly.

Any balance already in the account remains safe during a time-out. However, logging in or making new deposits will not be possible. Once the time-out ends, you can return to your account normally.

You can get support in Bengali via live chat at any time. To send an email, write to [email protected]. Our team is active 24 hours a day, 7 days a week.