fb999 Terms and Conditions
Please read all the terms below carefully before using this platform — they apply to your account and your experience.
1 Introduction and Acceptance
These terms and conditions form a legal agreement between the fb999 platform and its users. By opening an account on fb999 or using any service on the platform, you are considered to have agreed to all of these terms.
"Platform" refers to the fb999 website, mobile version, and all related services. "User", "member", or "you" refers to any person who has registered on or is using this platform.
2 Eligibility and Age Requirement
The following eligibility criteria must be met to register as a member and use the services on fb999:
- You must be at least 21 years of age or older.
- You must register using your own name and personal details — registering under another person's identity is strictly prohibited.
- You must have legal capacity, meaning you must not have been declared a minor or incapacitated by a court.
- Each person may hold only one account.
3 Account Registration and Management
3.1 Registration
You must open an account on fb999 by providing accurate and up-to-date information. If any information provided at registration changes, the member must notify fb999 immediately. The member is solely responsible for any issues arising from incomplete or incorrect information.
3.2 Password and Security
It is entirely your responsibility to keep your account login details confidential. Any activity carried out from your account will be considered your activity. If you suspect unauthorized access to your account, contact fb999 support immediately.
3.3 Account Closure
If a member wishes to close their account, they may submit a request via live chat or email. fb999 reserves the right to suspend or permanently close any account without prior notice if the terms are violated.
4 Deposits and Withdrawals
4.1 Accepted Payment Methods
The following payment methods can be used for deposits and withdrawals on fb999:
- bKash
- Nagad
- Rocket
- Upay
- Bank transfer (e.g., Dutch-Bangla Bank, BRAC Bank, Islami Bank)
4.2 Minimum Amounts
| Type | Minimum Amount | Description |
|---|---|---|
| Deposit | ৳500 | Applicable to all payment methods |
| Withdrawal | ৳800 | Applicable to all payment methods |
4.3 Withdrawal Processing Time
Approved withdrawals are generally completed within 30 minutes to 3 hours. Occasional minor delays may occur due to verification processes or technical reasons.
4.4 Withdrawal Conditions
Before submitting a withdrawal request, make sure all bonus conditions on the account have been met. fb999 reserves the right to carry out additional verification for any suspicious transactions.
5 Bonuses and Promotions
5.1 Welcome Bonus
New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. For example:
- ৳1,000 deposited → ৳1,500 bonus → total balance ৳2,500
- ৳22,000 deposited → ৳15,000 bonus (maximum limit) → total balance ৳37,000
5.2 Wagering Requirement
The wagering requirement for the welcome bonus is 10 times the bonus amount. This is calculated only on the bonus amount, not the deposit. Example: ৳1,500 bonus × 10 = ৳15,000 must be wagered before withdrawing winnings from the bonus.
5.3 General Bonus Rules
- A member may claim a bonus offer from one account only.
- Claiming multiple bonuses from the same device, IP address, or household is prohibited.
- Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement is completed.
- fb999 reserves the right to modify or cancel any bonus offer at any time.
5.4 VIP Program
fb999 has three VIP levels. Levels are upgraded based on regular play:
- Bronze: up to 0.5% weekly cashback
- Silver: up to 1.0% weekly cashback
- Gold: up to 1.5% weekly cashback
6 Betting and Gaming Rules
6.1 General Betting Terms
All bets placed on fb999 are considered final unless a bet was not registered due to a technical error. Members must verify all details before placing a bet.
6.2 Sports Betting
For sports betting, if an event is cancelled or postponed, fb999 reserves the right to refund the bet amount or declare the bet void in accordance with established rules. For live betting, decisions are made based on real-time information.
6.3 Casino Games
All casino games available on fb999 — slots, live casino, fishing games, and others — are operated by trusted game providers. The rules for each game can be found within the game itself. Visit our FAQ page for a general understanding of RTP and volatility.
6.4 Prohibited Activities
The following activities are strictly prohibited on fb999:
- Claiming bonuses using two or more accounts
- Using software or bots to operate games
- Transferring or selling an account to another person
- Money laundering or depositing funds from illegal sources
- Exploiting technical vulnerabilities of the platform to gain an unfair advantage
- Threats, harassment, or disrespectful behaviour
If any of the above activities are detected, fb999 may immediately close the account and forfeit the balance.
7 Privacy and Personal Information
fb999 is committed to protecting the personal information of its users. Information provided by members is used solely for identity verification, payment processing, and service improvement. Full details on disclosure of information to third parties are described on our Privacy Policy page.
fb999 uses SSL encryption and modern security measures to keep member information safe. However, no online platform can guarantee 100% security — so keep your password strong and do not share your login details with anyone.
8 Responsible Gaming
fb999 believes that playing responsibly is essential for healthy and enjoyable entertainment. We ask members to keep the following in mind:
- Gambling is a form of entertainment — not a source of income.
- Never place bets with borrowed money or funds needed for essential expenses.
- It is wise not to place large bets to try to recover losses after a losing streak.
- Set a weekly or monthly budget for yourself.
If you feel gambling is going out of control, contact the fb999 support team. We offer account limit-setting and temporary suspension options. Visit our Responsible Gaming page for more details.
9 Intellectual Property and Content
All content on the fb999 website — logos, designs, text, graphics, and software — is the intellectual property of fb999 or its licensed partners. Reusing, copying, or distributing this content without prior permission from fb999 is prohibited.
The intellectual property of content belonging to third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, etc.) belongs to their respective organisations.
10 Limitation of Liability
fb999 is committed to providing a safe and reliable service, but fb999 will not be held liable in the following cases:
- Bets or sessions lost due to internet disconnection
- Issues with the member's own device or network
- Delays or failures by third-party payment providers
- Losses caused by unexpected technical errors (although fb999 will make reasonable efforts to remedy them)
- Losses resulting from online fraud or cyberattacks by any other party
11 Changes to Terms
fb999 reserves the right to amend these terms and conditions at any time. In the case of significant changes, efforts will be made to notify members via email or through the platform. Continued use of the platform after any changes will be considered acceptance of the new terms.
The latest terms will always be available on this page. Members are advised to visit this page regularly.
12 Dispute Resolution
If you have a disagreement or complaint, please contact the fb999 support team first. Our support team is active 24 hours a day, 7 days a week and is ready to assist in both Bengali and English:
- Live Chat: available directly on the website, 24/7
- Email: [email protected]
fb999 will review all complaints within a reasonable time and work towards a resolution. fb999's decision, made in accordance with these terms, will be considered final.
13 Miscellaneous Provisions
13.1 Language
These terms and conditions are written in Bengali. In the event of any interpretation or dispute, the Bengali version will be considered authoritative.
13.2 Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full effect.
13.3 Entire Agreement
These terms and conditions, together with fb999's Privacy Policy and Responsible Gaming guidelines, constitute the entire agreement between fb999 and the member. Any prior oral or written discussions do not form part of this agreement.
13.4 Contact
For any questions about these terms, please contact us at: [email protected] or through the website's live chat service.
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Find answers to common questions on our FAQ page, or speak with us directly via live chat.
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